Customer Service

Shipping Information

Orders are shipped within two business days. Please use the chart below to see when your order will ship. In the event that your order is placed over a holiday, your order will ship the next business day after the holiday.

 

If ordered by midnight on Your order will ship by
Monday Wednesday
Tuesday Thursday
Wednesday Friday
Thursday Monday
Friday Tuesday
Saturday Tuesday
Sunday Tuesday

Holiday Guarantee Delivery Schedule

Get your order in time for the holidays.  Only valid on orders with inventory in-stock and shipping within the contiguous United States.
FedEx Ground - Orders placed by 12/12/2016
FedEx Air - Orders paced by 12/19/2016

 

Holiday Closures

In observance for the holidays, Pacific Coast Feather Company will be closed:
November 24 & 25 2016,
December 23 & 26 2016,
January 2 & 16, 2016.

All orders placed during these times will be processed the next business day.

 

Shipping Promotions

Please see our promotions page for a list of current shipping promotions.

Plant Closure

Our plant will be closed Monday 2/20/2017 to Friday 2/21/2017 for physical inventory.
All orders placed during that time and any backordered items will not be processed until the following Monday..
Our corporate office will remain open during inventory.

Order Assistance

Most orders shipped within the contiguous United States and Canada are delivered via FedEx. FedEx ground shipments are delivered through 4:30 PM to business addresses and 8:00 PM to home addresses.

APO/FPO are for military personnel only and are shipped via the United States Postal Service, insurance is required.

Orders, including addresses with a P.O. Box, that are shipped to Puerto Rico, Guam, US Virgin Islands are shipped FedEx air only.

Orders shipped to Alaska or Hawaii are sent via FedEx Air, except orders that are delivered to a P.O. Box. P.O. Box orders to AK and HI are sent USPS priority mail.

Orders to Canada may ship FedEx ground or air.

Please note: Each item within an order has its own shipping cost regardless of the size of your order. For your convenience you can refer to the chart below to help answer any shipping and handling questions you may have.
For questions and assistance with orders, please call us at 1 (888) 297-1778 or email our support team at comfort@pacificcoast.com.

 

Order Process Time

0-48 business hours (Monday-Friday)

 

 

Contiguous US
Shipping Method Ship Time Product Shipping Price
FedEx Ground 3-7 days Pillow, Comforter, Feather Bed, Blanket / Throw, Feather Bed Protector, Duvet Cover / Sheet Set, Pillow Protector, Sham $4.99
FedEx Air 1-3 days Sham, Pillow Protector $12.00
Duvet Cover / Sheet Set, Feather Bed Protector $15.00
Blanket / Throw $26.00
Pillow, Comforter $36.00
Feather Bed $65.00
APO/FPO/Contiguous US PO Boxes
Shipping Method Ship Time Product Shipping Price
United States Postal Service up to 2 months Pillow, Pillow Protector, Sham $9.00
Duvet Cover / Sheet Set $10.00
Comforter, Blanket / Throw $12.00
Feather Bed Protector $13.00
Feather Bed $27.00
AK, HI, Puerto Rico, Guam, US VI
Shipping Method Ship Time Product Shipping Price
FedEx Air 3-8 days Pillow Protector, Sham $12.00
Feather Bed Protector, Duvet Cover / Sheet Set $15.00
Blanket / Throw $26.00
Pillow, Comforter $36.00
Feather Bed $65.00
PO Box to AK & HI
Shipping Method Ship Time Product Shipping Price
USPS Priority 3-8 days Feather Bed Protector, Duvet Cover / Sheet Set, Pillow Protector, Sham $25.00
Pillow $32.00
Comforter, Feather Bed, Blanket / Throw $52.00
Canada
Shipping Method Ship Time Product Shipping Price
FedEx Ground 3-7 days Pillow, Comforter, Feather Bed, Blanket / Throw, Feather Bed Protector, Duvet Cover / Sheet Set, Pillow Protector, Sham $9.99
FedEx Air 1-3 days Duvet Cover / Sheet Set, Pillow Protector, Sham $28.00
Feather Bed Protector $30.00
Blanket / Throw $39.00
Pillow, Comforter $49.00
Feather Bed $81.00

If you have any questions about our shipping policies, please contact us at comfort@pacificcoast.com or call 888-297-1778