Customer Service

Shipping Information

Orders are shipped within two business days. Please use the chart below to see when your order will ship. In the event that your order is placed over a holiday, your order will ship the next business day after the holiday.

 

If ordered by midnight on Your order will ship by
Monday Wednesday
Tuesday Thursday
Wednesday Friday
Thursday Monday
Friday Tuesday
Saturday Tuesday
Sunday Tuesday

 

Shipping Promotions

Please see our promotions page for a list of current shipping promotions.

Order Assistance

Most orders shipped within the contiguous United States and Canada are delivered via FedEx. FedEx ground shipments are delivered through 4:30 PM to business addresses and 8:00 PM to home addresses.

APO/FPO are for military personnel only and are shipped via the United States Postal Service, insurance is required.

Orders, including addresses with a P.O. Box, that are shipped to Puerto Rico, Guam, US Virgin Islands are shipped FedEx air only.

Orders shipped to Alaska or Hawaii are sent via FedEx Air, except orders that are delivered to a P.O. Box. P.O. Box orders to AK and HI are sent USPS priority mail.

Orders to Canada may ship FedEx ground or air.

Please note: Each item within an order has its own shipping cost regardless of the size of your order. For your convenience you can refer to the chart below to help answer any shipping and handling questions you may have.
For questions and assistance with orders, please call us at 1 (888) 297-1778 or email our support team at comfort@pacificcoast.com.

 

Ship
Destination
Method Sham Duvet Covers/
Sheet Sets
Pillow
Protector
Pillow Comforter Blanket/
Throws
Feather
bed
Feather
bed
Protector
Order
Process
Time
Ship/Travel
Time (in
business days)
Contiguous US FedEx Ground $4.99 $4.99 $4.99 $4.99 $4.99 $4.99 $4.99 $4.99 0-48 business
hours (Mon-
Fri)
3-7 days
Contiguous US FedEx Air $12.00 $15.00 $12.00 $36.00 $36.00 $26.00 $65.00 $15.00 0-48 business
hours (Mon-
Fri)
1-3 days
APO/FPO/
Contiguous
US PO
Boxes
United
States
Postal Service
$9.00 $10.00 $9.00 $9.00 $12.00 $12.00 $27.00 $13.00 0-48 business
hours (Mon-
Fri)
up to 2 months
AK, HI,
Puerto
Rico,
Guam,
US VI
FedEx Air $12.00 $15.00 $12.00 $36.00 $36.00 $26.00 $65.00 $15.00 0-48 business
hours (Mon-
Fri)
3-8 days
PO Box to
AK & HI
USPS Priority $25.00 $25.00 $25.00 $32.00 $52.00 $52.00 $52.00 $25.00 0-48 business
hours (Mon-
Fri)
3-8 days
Canada FedEx Ground $9.99 $9.99 $9.99 $9.99 $9.99 $9.99 $9.99 $9.99 0-48 business
hours (Mon-
Fri)
3-7 days
Canada FedEx Air $28.00 $28.00 $28.00 $49.00 $49.00 $39.00 $81.00 $30.00 0-48 business
hours (Mon-
Fri)
1-3 days

 

 

If you have any questions about our shipping policies, please contact us at comfort@pacificcoast.com or call 888-297-1778