What is Personal Information?
Personal information is information that specifically identifies an individual such as a customer's name, address, telephone number, e-mail address, credit card or other account number, and information about that individual's activities when directly linked to that person such as information about his or her purchases. Personal information also includes demographic information such as date of birth, gender, geographic area and preferences when such information is linked to other personal information that identifies you.
Personal information does not include "aggregate" information. Aggregate information is data we collect about a group or category of products, services or customers, from which individual customer identities have been removed. In other words, information about how you use a service may be collected and combined with information about how others use the same service, but no personal information will be included in the resulting data. Likewise, information about the products you purchase may be collected and combined with information about the products purchased by others. Aggregate data helps us understand trends and customer needs so that we can better consider new products and services, and tailor existing products and services to customer desires.
Personal Information We Collect
You provide personal information in a number of ways when you visit our web site. For example, you provide us with personal information when you: (1) purchase products; (2) register and set up an Account; (3) sign up for our e-mail newsletter; (4) submit a warranty registration; or (5) contact us by e-mail for any reason. When you visit our web site, some information is also automatically collected, such as your computer's Internet Protocol (IP) address, your computer's operating system, the browser type, the address of a referring web site, and the time and date of your visit and purchases. This information may be collected through the use of "cookies" or other devices (See Online Specifics below). We treat this information as personal information if we combine it with or link it to any of the identifying information mentioned above. Otherwise, it is used in the aggregate only.
How We Use Personal Information.
We have put into place reasonable security measures in an effort to protect personal information while it is under our control. All personal information relating to our customers is stored in a secure environment separate from our web site. Orders placed on our web site are protected by an encryption technology called Secure Sockets Layer (SSL), to ensure privacy and security when submitting an order. Your account information is accessible online only through the use of a password. To protect the confidentiality of personal information, you must keep your password confidential and not disclose it to any other person. You are responsible for all uses of our web site by any person using your password. Please advise us immediately if you believe your password has been misused.
We give you the opportunity to opt-out of receiving communications from us and to view, correct or delete your personal information.
1. If you do not want to receive e-mail from us, you can; (a) click on 'My Account' on any page of our web site and alter your preferences accordingly; or (b) if you do not have an Account, click on the 'Customer Service' and 'Services' links on our web site and follow the directions that appear on the screen
2. If you do not want to receive mail from us, you can: (a) e-mail us at firstname.lastname@example.org or (b) write to us at
Pacific Coast Feather Company
1964 4th Ave S.
Seattle, WA 98134
3. If you want to view, correct or delete your personal information, you can access your account information online by clicking on the 'My Account' link on any page of our web site.
4. For other requests or to contact us directly, see Questions or Concerns below.
Sharing of Personal Information
In addition, we may disclose personal information in the good faith belief that we are lawfully authorized to do so, or that doing so is reasonably necessary to comply with legal process or authorities, respond to any claims, or to protect the rights, property or personal safety of Pacific Coast Feather Co., our customers, our employees or the public. Information about our customers, including personal information, may be disclosed or transferred as part of, or during negotiations of, any merger, sale of company assets or acquisition.
We shall only store so called “cookies” on your computer when you have provided us with your consent by clicking on the appropriate button(s) during your visit of our website. Cookies are small text files that the website stores locally on your computer. Cookies allow us to recognize your computer the next time you visit us. By doing so, PCF is able to improve user-friendliness of the website and to adjust the website to your needs. Most Internet browsers are set to accept these cookies automatically.
The type of personal information we collect as a result of a cookie is specific to your device and may include the Internet Protocol (IP) address, the date and time you access our website and what parts of the website are visited. We collect the foregoing personal information to monitor the usage and usefulness of our website, for statistical purposes and to send you information about our company and our (new) products and services, which suit your interest.
You may set your browser to notify you when you receive a cookie or to refuse receiving it. You can also withdraw your consent at all times by re-entering our website and select the right options. By changing settings, you can also determine that your browser will not accept cookies from this website. Be aware that in such events you may no longer be able to use all the possibilities and features of our website.
Use of our Web Site by Children
We encourage parents to take an active interest in their children's use of the Internet. We do not intend to collect information from children who are under 18 years of age. If you are under 18, you should not provide information on our web site and should ask your parent to do so for you.
Links to Other Web Sites
Your Comments or Concerns